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Protecting your privacy is important to us. This privacy statement explains how we collect, store and use the information you provide. Please read this privacy statement carefully, as once you use this website by Alexander Salisbury Ltd you will be deemed to have read and accepted this statement.

What personal information is collected via the web site?

We will only collect personal information about you, given by you, when you complete a contact form requesting us to contact you, an application or information request form or e-mail us direct. Please note that for your protection, telephone calls to our offices may be recorded and monitored. Other than this, we do not store or capture personal information but simply log your IP address (this is the technical standard which ensures messages get from one host to another and that the messages are understood) which is automatically recognised by the web server.

What happens to the information provided/collected?

We will contact you via phone or e-mail to explain the Alexander Salisbury Ltd service and ensure that we are providing you with the best possible service. We would like to pass your details on to other carefully selected companies so that they can provide you with quotes for the service that you require.

We may use the information you provide to contact you, for product administration and for customer research. The information we capture may be used only by Alexander Salisbury Ltd. Where we use your personal information to tell you about other products and services we will give you the opportunity to inform us that you do not wish your details to be used in this way. Except as described above we will not pass your personal information to third parties without your consent.

We do not sell personal information collected through this site or use your personal information for any other purposes than those stated above.

Cookies

Cookies may be used by us to provide you with customised information from our web site. A cookie is an element of data that a web site can send to your browser, which may then store it on your system. Cookies allow us to understand who has seen which pages and advertisements, to determine how frequently particular pages are visited and to determine the most popular areas of our web site. Cookies may also allow us to make our web site more user friendly.
We use cookies so that we can give you a better experience when you return to our web site. Most web browsers automatically accept cookies. You do not have to accept cookies, and you should read the information that came with your browser software to see how you can set up your browser to notify you when you receive a cookie, this will give you the opportunity to decide whether to accept it. If you disable cookies from your browser you may not be able to access certain features of a particular web site.
For more information about our use of cookies please https://ico.org.uk/for-the-public/online/cookies
This website uses third party tracking such as those provided by Google. This is used on this web site to track anonymous data via the use of cookies. This web site uses third party vendors, including Google to show ads on sites on the internet. To do this third party vendors, including Google use cookies to serve ads based on a user's prior visits to this web site. Users may opt out of Google's use of cookies by visiting the Google advertising opt-out page (Alternatively you can opt out of a third party vendor's use of cookies by visiting the Network Advertising Initiative opt out page.)

Safeguarding your personally identifiable information

We will only collect personally identifiable information to the extent deemed reasonably necessary to serve our legitimate business purposes, and we will maintain appropriate safeguards to ensure the security, integrity and privacy of the information you have provided. All the data collected by us is stored on a secure server. The secure server software encrypts all information you input before it is sent to us.

Using your information for fraud prevention

We may share your personal information with fraud prevention agencies. If false or inaccurate information is provided and fraud is identified, details of this fraud will be passed to those agencies to prevent fraud and money laundering.

Checking your identity

We may ask you to provide physical evidence of identity verification as a lender will search the files of credit reference agencies which will keep a record of their search, whether or not your application for a loan proceeds. This is not seen by us or shared with any other 3rd parties unless written consent is received from you.

Money Laundering Checks

To comply with Anti-Money Laundering regulation, there are times when the lender will need to confirm or re confirm your name and address. This is not seen or shared with any other 3rd parties unless written consent is received from you.

How we manage Special Category Data

In the unlikely event of us receiving Special Category Data as defined in GDPR https://ico.org.uk/for-organisations/guide-to-the-general-data-protection-regulation-gdpr/lawful-basis-for-processing/special-category-data Alexander Salisbury Ltd will inform you of the receipt of this information to discuss the deletion of this data.

Disclosures

Alexander Salisbury Ltd will not disclose personal information to other companies and suppliers as we do not use third parties to process your data.

Internet-based Transfers

Given that the Internet is a global environment, using the Internet to collect and process personal data necessarily involves the transmission of data on an international basis. Therefore, by browsing this web site and communicating electronically with us you acknowledge and agree to our processing of personal data in this way.

Personal Data and your rights

If we collect any personal data from you, you have the right to receive/amend/delete information about the personal data we hold about you. Alexander Salisbury Ltd do not charge a fee for this unless we believe the request is excessive or unfounded. If we refuse a request we will tell the individual why and that they have the right to complain to the supervisory authority and to judicial remedy. Alexander Salisbury Ltd will do this without undue delay and at the latest within 1-month.
If at any time you no longer wish to receive any of our e-bulletins, newsletters or other information for which you have subscribed our partner retailer process, then please contact us so that we can remove your relevant details.

Review, correction and deletion of information from our files

If for any reason you are concerned that the personal information maintained by us is not correct, or should you wish to have your personal information removed from our records, please contact us by phone on 08081 000 130 and we will be happy to review, update or remove information as appropriate.

Changes to this Privacy Policy

We may make changes to this Privacy Policy from time to time. You should check this page regularly to see our most up to date policy. We will tell you about any changes to this Privacy policy by showing the date of the changes in the 'Last updated' section below. By using the website after the date we make any changes, you are agreeing to the changes.

Last updated: May 2018